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Customer Service |
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Payment Terms
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Terms of 30 days net with a 1% discount for payments within 10 days from date of invoice are...more
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Return Policy
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Great care is taken in the manufacture, packaging and shipment of Wagner products. Please inspect...more
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Minimum Order
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All minimums are exclusive of freight, packing and handling charges: Minimum Order for UPS...more
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Shipping Dates
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Orders for stock material received by 10:30 a.m. central time are generally shipped out the same...more
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Confirming Orders
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Confirming orders should be marked "Confirmation" – preferably across the face of the purchase...more
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Warranty Information
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The Wagner Companies shall not be responsible for any delay or failure to make shipment or delivery...more
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Short Shipments
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Wagner fittings are counted several times in the manufacturing process. However, shortages do occur...more
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Shipping
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All material is shipped F.O.B. Milwaukee, WI unless otherwise noted. Small packages are shipped via...more
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Defective Products
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All Wagner materials are carefully inspected and tested before shipment, but it is sometimes...more
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Damaged or Material Lost in Transit
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If you receive a delivery with visible damage, have the driver make an immediate notation of the...more
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Cancellation
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Special materials are not subject to cancellation or return without our written consent. Items...more
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Fees
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Minimum Order -- exclusive of freight, packing and handling charges$75.00 Small package orders...more
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Web Site Disclaimer and Privacy Policy
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LEGAL DISCLAIMER: THIS SITE IS THE PROPERTY OF THE WAGNER COMPANIES AND IS PROTECTED BY THE U. S...more
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Quality and Tolerances |
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Quality Control
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The Wagner Companies is committed to providing superior value to our customers through Advanced...more
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Quality Expectations
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For: Architectural castings, forgings, and stampings; handrail mouldings and terminals; ball style...more
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Casting Porosity
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Porosity is a normal attribute of cast products. Every effort is made to minimize the appearance of...more
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Standard Tolerances
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Hole sizes are .015" – .025" over the listed dimensions unless specifically mentioned. Product ID...more
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